We sent over 1100.00 worth of equipment to Maine using UPS. When it arrived the boxes were totally smashed and the parts inside were smashed to the size of Lego's.
After going through a long claims process and filling out papers and faxing them back we were told we would be completely reimbursed. After about 5 days a UPS rep called and said that we would only be given 200.00 back. We had the receipt and everything. The person said there was no manger or supervisor I could speak to and just apologized.
Pathetic that a company that whole premise is delivery and they can't even get that right!! Thanks for blowing our Christmas money!!!