its amazing to me how such a large "successful" company can have so many drivers with brains the size of a golf ball. I live in an apartment complex where you have to be buzzed in.
he tried to deliver a package at 11 am while I'm at work. Ok , the next day they again try to deliver at 11am. how smart do you have to be to figure out hey the guy must be at work may be I'll leave this one for last. when you call customer service their only answer is the driver can't change his route.
so I say fine send it back I wont use ups anymore. and they could care less.
Review about: Ups Customer Care.