I have had four UPS shipments from on-line companies over the past year. None has been delivered to my address.
The latest delivery was while I was at home (same as the last 3 messed up shipments). I was tracking and it stated on truck for delivery. As I sat waiting, I tracked again and it stated Delivered, Left at Front Door. My door bell was never rung, and I immediately went to the front door: no package.
I checked around the building (as instructed by UPS on previous missing shipments) and no package anywhere. I contacted UPS with no luck. Even though the driver had supposedly just left, they would not contact him to ask where he left the package. They told me to contact the shipper to initiate a trace.
In addition, I was told that the driver also had a supervisor riding with him to
audit his deliveries: you've got to be kidding. Even with a supervisor, they could not deliver a package. This is the fourth consecutive messed up shipment by UPS.
I have had seven successful FedEx deliveries and four successful Priority Mail deliveries in the same time period. What does that tell you?
Product or Service Mentioned: Ups Mail Service.
Monetary Loss: $50.