Receptionist intercomed to give amount on COD, then called to say driver said he did'nt have time to wait and left which surprised her.
Manager said lodge complaint. Was told they would contact us in an hour. Called back that afternoon and they said they had put urgent on the request.
Never heard until next morning. Rena in Bristol, Va left message to call.
Did: Wanda said Renea on line, would have her to return call. After 2 hrs, I called back. Per Barbara, Renea had left, leaving note saying no good number. duh. She called and left message first.
UPS is not consumer friendly in this opinion. Will try to use and request other carriers.