UPS misdelivered two of second day delivery packages from Amazon.com. UPS sent me text messages indicating the packages were delivered to my address when they had not been.
Checked with my neighbors and they did not receive the packages. Contacted both UPS and Amazon. UPS customer service could care less and will not check with their driver to see what happened - (Request: 140103-040819).
Amazon is reshipping and marking my account to place UPS as the least preferred shipper for all future shipments.
This is the fourth incident with late/misdelivered UPS packages I have had in the past 14 months.
Amazon should consider scrapping UPS as a shipper entirely. UPS feels like they don't have to be accountable for their drivers actions.
Review about: Ups Customer Care.
Monetary Loss: $200.