staples took a box over their counter, united parcel service, their partner, destroyed it, refused to payout for the damage they have done because the recipient simply threw it out.
THEY AGREE THAT THE DELIVERY DRIVER TOLD THEM THE BOX WAS DESTROYED, THEY AGREE THAT THERE WAS A A 3RD WITNESS FOR THE CLAIM BUT REFUSE TO PAY.
DO NOT BUY THEIR INSURANCE I BELIEVE THEY ARE LIARS AND THEIVES.
Go somewhere else.
I had a similar situation many years ago when they kept on taking the info for a claim down and shuttled me from 1 department to another and eventually I gave up with the claim because it was too difficult to get a straight answer from this company.
Fed ex charges less, as does DHL[ I have heard from sources], Fed ex clearly charged me less on my last ground service package.
Monetary Loss: $420.