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We have been using UPS for more that 20 years.We order paper by the carton 10 reams in a carton.

It has always been brought up to our office on the 2nd floor and signed for . Today it was left on he bottom steps. Has the deceivers policy change and you now don't climb stairs?

Not only did we have to bring it up the steps.It was in the way of people go up and down the step, tripping hazard.

This person wrote the review because of problem with delivery of ups shipping from Ups. Reviewer claimed that he or she wants Ups to read this review and look into the issue (if any).

The most disappointing in user's experience was poor delivery service and customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Horrible Service.My laptop was supposed to be delivered a few days ago.

After speaking with the manager at head office and arranging a very uncomplicated drop-off within a specific window - the driver showed up hours later. I called head office again and they promised to deliver the package at the nearest UPS access point the next day. When I called to check if the package was delivered - they said it wasn't and the driver came when their UPS access point was not opened.

They make promises they cannot keep.Horrible organization - their word means nothing.

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