I called UPS customer service on Dec 21st and was told my complaint would be investigated and I would be contacted with the results. On Dec.
29th, I called them back and was told that they closed out the investigation. I was never notified. The driver claims the package was delivered so I am basically out of luck. I have had packages delivered to my house by mistake twice so it is not out of the question that my package was delivered to the wrong address.
I understand that packages get lost. It happens. But I would think that they would be a bit more helpful.
I will not use them again.
Monetary Loss: $26.