I cannot find a 'customer service/complaints' option through ups.com or their 1-800 line. Twice in three weeks I've rec'd an email the day of a scheduled delivery that it is in fact not going to happen.
The delivery will be made another day. The drive just went past my home at 6:02 after dropping off a package at my neighbors. In past busy Decembers I've rec'd del. as late as 8:15p ...
UPS is too cheap to hire adequate drivers to cover the holiday rush!!!!!! I will use USPS in 2018 and remove all and any business from UPS.
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Problem with delivery.