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I cannot find a 'customer service/complaints' option through ups.com or their 1-800 line.Twice in three weeks I've rec'd an email the day of a scheduled delivery that it is in fact not going to happen.

The delivery will be made another day. The drive just went past my home at 6:02 after dropping off a package at my neighbors. In past busy Decembers I've rec'd del. as late as 8:15p ...

UPS is too cheap to hire adequate drivers to cover the holiday rush!!!!!!I will use USPS in 2018 and remove all and any business from UPS.

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