Ups - U.p.s destroyed my blue mountain pottery
after the death of my mother i decided to move back to newfoundland.i sold most of my pocessions only keeping 18 boxes in total.phoning several companies i decided u.p.s would be best to ship my items.
13 of the boxes contained mostly important papers,pictures,some kitchen items,etc. the other 5 boxes contained my collection of blue mountain pottery,some antinque dishes,and my mothers ashes.all were wrapped in newspaper,then bubble wrap,then towels for extra protection.
i took my boxes to the u.p.s in oshawa and while my boxes were being weighted i filled out my info and were the boxes were going. i was then told to sign just that i had packed the boxes myself,which i did because i did not think it was a big deal.i was then asked if i would like insurance which i did and wrote down how much.i was told that was all and payed the man and was told the boxes could be picked up anytime on the 24th of feb.
I went to pick up the boxes on the 24th and was told to pay 90$ because the boxes arrived the day before and i had to pay for storage. after some arguing i payed and took my boxes.once i got home and opened the boxes i was horrified to find that 75% of my collection was destroyed.i called the store in oshawa and was told they were not responible because i packed the boxes myself.i asked about the insurance i had payed for, and was told it was void because i packed the boxes myself.why would i pay extra for insurance that was no good. why couldnt someone tell me all this before the boxes were shipped,i would have gladly let them pack them.
after a week of talking to many people at u.p.s someone called me and told me that u.p.s ships a million boxes everyday and this happens to a thousand.so i was just one of the unlucky thousand and to live with it. he also said that they were not going to help in anyway and that i must have packed the boxes wrong.how could they decide that without coming to see how i packed them.all together it cost me $550.00 TO SHIP WITH U.P.S and all i have is boxes of worthless pottery peices.