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UPS store #4355 Huntsville, Alabama.yesterday evening i was quoted a rate to send PAPERS, less than a pound, to another state.

today at UPS store, same papers, different rate. when asked why the difference (it was NOT a few cents, it was MANY dollars)and asked store to call their own 800# and see what rate they got quoted, i was told: why don't I CALL them again!!! seriously? THIS is how you respond to a customer?

well...at least FEDEX is nearer to where i live and offers actual CUSTOMER SERVICE.

wont EVER ship another thing UPS...their loss too, since holidays are big time shipping for this family.maybe they no longer NEED paying non corporate customers to stay in business.

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Nick1346
Albuquerque, New Mexico, United States #701404

Well, try to ignore the spammer.

As you should know, all The UPS Store locations are independently owned an operated. If another store made a mistake it is not a totally different store's responsibility to see what happened. I have absolutely no idea why you would want a store employee to call UPS's 800#, what does the 800# have to do with anything?

UPS's 800# (1-800-742-5877) is owned and operated by UPS! The shipping company. The UPS Store is totally separate from UPS. So, by connecting the dots you should now know that UPS's 800# has NOTHING to do with The UPS Store! Got that?!

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