I could have had free shipping, but elected to pay $25 extra to receive by 12/5. Now I am suddenly getting the following messages on the UPS tracking site:
"We have not yet unloaded the package from the trailer. This may delay delivery. / Delivery will be rescheduled." No estimate of when they will deliver.
One package is sitting in Sacramento CA, the other in Portland OR. Weather is not a factor in either location. I can understand a blizzard causing a delay, but how can you "not unload a package from a trailer" when you are a shipping company!!
Reason of review: Poor customer service.
Preferred solution: Price reduction.