Incline Village, Nevada
2 comments

I could have had free shipping, but elected to pay $25 extra to receive by 12/5. Now I am suddenly getting the following messages on the UPS tracking site:

"We have not yet unloaded the package from the trailer. This may delay delivery. / Delivery will be rescheduled." No estimate of when they will deliver.

One package is sitting in Sacramento CA, the other in Portland OR. Weather is not a factor in either location. I can understand a blizzard causing a delay, but how can you "not unload a package from a trailer" when you are a shipping company!!

Reason of review: Poor customer service.

Preferred solution: Price reduction.

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Anonymous
New York, New York, United States #913022

Hello - I'm a reporter with the New York Times.I'd like to speak to the original author of this post and the person who commented.

Please email me at rachel.abrams@nytimes.com.Thank you.

Anonymous
San Jose, California, United States #911936

I'm in the same boat!I two orders from completely different companies and they both are delayed saying the same message and are stuck in San Pablo.

This is B******!!!!

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