Incline Village, Nevada

I could have had free shipping, but elected to pay $25 extra to receive by 12/5. Now I am suddenly getting the following messages on the UPS tracking site:

"We have not yet unloaded the package from the trailer. This may delay delivery. / Delivery will be rescheduled." No estimate of when they will deliver.

One package is sitting in Sacramento CA, the other in Portland OR. Weather is not a factor in either location. I can understand a blizzard causing a delay, but how can you "not unload a package from a trailer" when you are a shipping company!!

Reason of review: Poor customer service.

Preferred solution: Price reduction.

Company wrote 0 public responses to the review from Dec 04, 2014.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
New York, New York, United States #913022

Hello - I'm a reporter with the New York Times. I'd like to speak to the original author of this post and the person who commented.

Please email me at Thank you.

San Jose, California, United States #911936

I'm in the same boat! I two orders from completely different companies and they both are delayed saying the same message and are stuck in San Pablo.

This is B******!!!!

You May Also Like