Had one package arrival scan in Austin at 10pm. 40 minutes later scanned out of pensicola.
weather delay. two boxes scanned in san antonio, four days later scanned out of houston. 1 box scanned in austin 3 times.not delivered, weather delay. weather delay means they can do poor job and blame it on God.
just low class people. i really don't need to be stroked. I need intelligent up-to-date info so that I can give real time, critical updates to my customers. I haven't dealt with less informed and more entrenched employees since the fall of K-mart .
I am seriously waiting for the UPS blue-light special. oh yeah, no hurricane in austin or san antonio.
Product or Service Mentioned: Ups Express Mail Delivery Service.
Reason of review: Poor customer service.
I didn't like: No accountability, Quality of info.