Had one package arrival scan in Austin at 10pm.40 minutes later scanned out of pensicola.
weather delay. two boxes scanned in san antonio, four days later scanned out of houston. 1 box scanned in austin 3 times.not delivered, weather delay. weather delay means they can do poor job and blame it on God.
just low class people. i really don't need to be stroked. I need intelligent up-to-date info so that I can give real time, critical updates to my customers. I haven't dealt with less informed and more entrenched employees since the fall of K-mart .
I am seriously waiting for the UPS blue-light special.oh yeah, no hurricane in austin or san antonio.
Review about: Ups Express Mail Delivery Service.
Reason of review: Poor customer service.
I didn't like: No accountability, Quality of info.