Not resolved

Two days ago my package went missing. The UPS driver said it was left in front of my door but it was no where to be found.

I had a package scheduled and delivered by DHL 10 minutes before the time that UPS said they delivered my package. I found the package from DHL about a half hour after it got delivered but the UPS package was no where to be found. When I filed a claim with them, they said the driver would retrace his steps the next day and call me. I received no phone call the next day.

When I called the following day my claim was closed and UPS told me that they had proof of delivery that the package was delivered but they couldn't send me proof of the GPS tracker or footage that the package was delivered. All that could be provided is note that they send you that your package was delivered.

I had they check my address and they said it was correct so watch when you have anything to ship with UPS. They steal packages or deliver at the wrong address.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Order processing issue.

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