I always wondered why packages arrived with crushed edges and torn wrappers, and now I know. I was sitting at my desk looking out my window as the UPS truck pulled in front of my house.
I was waiting for a new laptop. The driver disappeared to the back of the truck, and suddenly I saw packages flying through the air, bouncing off the driver's seat and the front dashboard. I thought, oh God, could one of those be my laptop. Finally, the driver emerged from the truck bringing two packages up the drive.
One was my laptop. I explained to him my distress at seeing the packages being thrown around inside the truck. He said he did not throw the laptop. I had no way of knowing for sure.
But, now I know this!!! You don't want to see a restaurant prepare your dinner, and you don't want to see how UPS handles your package.