Ups - They refuse to let me pick up my package!
My package was scheduled to be delivered today so I take the day off and wait for it.I end up waiting all day and then all of sudden around 7p the tracker states its been rescheduled for Monday!
First of all it would have nice to have gotten an email notification at the very least.
Second I call in and state i am willing to come pick it up where it is which is about a half hr away. They tell me they have a contract with Target stating they have to try to make a delievery at least once.
I state I won't be here monday to sign for it and will have to pick it up anyway...why can't i just pick it up now...after speaking to 2 supervisors their answer is there is nothing they can do, the facility is closed for the weekend..however somehow the package is still in transit so they don't know where it is and i will just have to wait until monday..miss the delivery..and come pick it up anyway.And there is also no way to arrange for a saturday delivery...most illogical useless experience i've ever had with a company...
Review about: Ups Customer Serivce.
Review #245294 is a subjective opinion of a user.