I called for a pick up at my work for next day delivery, confirmed address, phone number etc, good to go.. next day..
nothing, no driver showed up at all, box was still there by end of day. I called UPS, they said the driver stated that the "package wasn't ready" ARE YOU KIDDING it is boxed ,taped, and has an electronic sticker on it ready to go! HE never showed up. Again I requested a pick up for the following day, and again the same thing happened.
I called again today, and said that they are going to pick up the package TODAY and NOT charge me because this is ridiculous. they said he would be here before 4pm. it is currently 3:57pm and my package is still sitting here. THE WORST COMPANY I HAVE EVER DEALT WITH!
Should they fail to show up today, I will be sending a personal letter to the company and will no longer request services from them. This is a bunch of BS.
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.
I didn't like: Delivery, Customer service, Dealing with issues.