Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

Waiting for a package at home with my phone by my side. But then update the online delivery system: "Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS access Point for customer pick up."

There was no "attempted". I was waiting all morning for an important package. Never had any issues Purolator. If any company uses UPS for delivery options will never buy from them. Garbage service! and now I have to wait a whole day for the package because its not available till late afternoon which they close around 6:30pm.

Reviewer is in unhappy mood. This person is quite happy with tracking our packages and stated that there is a room for improvement of service really poor. Please immediately contact the author of this review to discuss poor customer service of ups delivery service. UPS needs to read this review and look into the issue (if any) according to poster's claims.

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