One week ago I became an Amazon Prime member and got a benefit to receive all purchases in 2 days for free by this retarded carrier - UPS (otherwise it's USPS). This fast and free delivery turned in 1 day of headache and additional 3 days of delay, so I'm waiting for packages for almost a week.
At first they marked my address as undeliverable, cause no appartment number was supplied for a house with ONLY one front door, lol?
Then they refused to change the delivery address at all, I'm at work in weekdays. They refuse to drop off the packages, but I authorized them couple times to do that, but they don't care. Then they suggested me to pick it up in their facility...which is in 50 miles away... idiots, I'm not driving.
For now they continue their retries by ignoring all my arragements.
Review about: Ups Customer Care.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like: Customer service, Policy.