Customer service
Product or Service Quality

I have had to use UPS several times by way of online ordering. However, it has never been my choice to use them.

I have never once received a UPS package earlier than 9pm. Ever. Not only does this pose a major inconvenience to me as it's completely ridiculous to deliver something so late in the evening. Furthermore, I have children that are asleep by the time they come and guess what, they always wake them up.

I sit here at 9:07pm, per usual, waiting for my package to (hopefully) be delivered tonight. Luckily the kids are gone on a retreat so they will be spared being woken up and I'll be spared putting them back to bed.

Reason of review: Problem with delivery.

I didn't like: Unethical business practices, Delivery.

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