2.0
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Customer service
Tracking Tool
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My address was not being processed correctly in the system and even when I tried to change it or correct it, it still would not recognize it. I called customer service and it only gave me an option to change my delivery option to a pick up.

Then the UPS store called me and I told the man who I wanted it to be delivered but that my address wasn't working.

He simply asked for my apartment number and then hung up on me immediately after my answer. I called back and he acted as if he had done nothing wrong.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Poor customer service, Customer service agents.

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