Not resolved

I am waiting for a package which was sent to me on September, monday 22th and it is lost. It had to arrive on tuesday 23th but nothing happened. We (myself and the sender) have called UPS several times and nobody knows anything.

The package contains an iPhone 5 with more than 600 dolars cost, and it belongs to Novartis company. I am in Miami and I must go back to my country Peru on saturday morning therefore is urgently I can receive my telephone

Tracking number is: 1Z88Y38E0350756215

I can not believe that this type of company can have this type of error and if it is lost you must pay for this telephone. In addition I can not have communication with my company and I am having serious troubles because your lack of efficiency. I am losing several business calls and I am losing money.

Reason of review: Problem with delivery.

Monetary Loss: $700.

Preferred solution: Full refund.

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