Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability

UPS the only company on Earth that will guarantee a delivery and then say that the package hasn't even been picked up on the day of delivery. A product that was located an hour away was not picked up for 2 business days and won't be delivered for another 2 business days.

Customer support will only hang up on you, not once but twice (yes that is 2 times in 10 minutes). They expect a customer to stay in their home all day incase the driver feels like delivering it throughout the hours of 9:30 am till 1:30pm.

Canada Post can deliver a product from the states to Canada on a standard delivery within two days. Someone should buy UPS only to shut it down.

Reason of review: Shity customer service and 100% unreliable.

Preferred solution: Let the company propose a solution.

I didn't like: Customer support, Company standards.

Company wrote 0 private or public responses to the review from Jan 06, 2016.
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