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UPS in Allen, Texas - NOT RECEIVING PKGS AT MY DOOR.

I AM A SENIOR CITIZEN WHO IS HANDICAPPED AND WITHOUT A CAR SO I CANNOT PICK UP THESE PKGS.
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#1678522 Review #1678522 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
1.0
Details
I sent a request to UPS asking that my packages be delivered directly to my door, rather than being left at the leasing office at my apartments. I have recently become disabled, not able to drive and use a walker, so not able to pick up my packages. They immediately...
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#1676624 Review #1676624 is a subjective opinion of poster.

UPS in Dallas, Texas - Lied about attempted deliery.2

Update by user Oct 13

Resolved following day with regular driver making excuses for substitute one.

Original review posted by user Sep 13

Just adding additional lies by others at PS. Just spoke to a rep named "Levy" who, after I went through the entire issue with, she said package would be here by noon (at the time, 45 minutes away). She went on to say a supervisor would call me back (where did I hear that before) and proceeded recite a phone number I never heard of. Looked it up and out of respect for the person whose number it is I will not recite it except to say I live in Dallas and this phone number was registered to a woman in Atlanta, What the *** is wrong with UPS? Wtf
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#1652892 Review #1652892 is a subjective opinion of poster.
1.0
Details
I purchased a mattress for my mom and had it shipped to her in New Mexico. It was supposed to be delivered on Tuesday when I ordered it and the tracking said it would be there Tuesday. My mother disposed of her other mattress on Tuesday. On Tuesday, my dad is down the...
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#1585499 Review #1585499 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Problem with delivery
Loss
$350
Preferred solution
Deliver product or service ordered

UPS in Angleton, Texas - JAMES FERNANDES 3338 SAINT ANNE ST LIVERPOOL TX 77577

1.0
Details
ON 6/24 UPS DELIVERED TWO PACKAGES AND LEFT THEM IN THE STREET. ONE WAS A VALUE OF $690 AND THE OTHER WAS SITTING ON THE ABOVE BOX, SMALL PACKAGE. HE PULLED UP 15 MINUTES AGO 6/25/2019 AT 2:15 PM. I APPROACHED HIM AND ASKED WHY HE LEFT THEM IN THE ROAD. HE SAID THERE WAS A BLACK DOG. HE NEVER HONKED A HORN AND I DID NOT HERE ANY BARKING, SHE IS GENTLE. THE PART WAS HEAVY AND I THINK HE WAS JUST A LITTLE *** AND DID NOT WANT TO CARRY IT 70 FEET TO OUR DOOR STEP. THIS GUY HAS A VERY BAD ATTITUDE ! IF HE CAN NOT DELIVER IT CORRECTLY THEN TAKE IT BACK AND CALL ME, I WILL PICK IT UP. MANAGEMENT FOR 24 YEARS, I WOULD FIRE THIS PERSON IN A HEART BEAT!
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#1568509 Review #1568509 is a subjective opinion of poster.
Pros
  • Past ok
Reason of review
Poor customer service
Preferred solution
NEVER HAVE THIS LOOSER DELIVER TO ME AGAIN
2.7
Details
I brought a 2U 4 NODE HPC cluster into my local UPS Store and chose to have the store pack and ship under the pack&ship guarantee. We purchased additional insurance of $3,850.00 Packing and shipping was over $200.00 Item was received by buyer at destination damaged....
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#1558541 Review #1558541 is a subjective opinion of poster.
Service
Ups Claim
Reason of review
Poor customer service
Loss
$4000
Preferred solution
Let the company propose a solution
Tags
  • UPS Complaints

Apostille with UPS

1.3
Details
Yesterday i did apostille in UPS store in Far north Dallas. They took money for notarization and shipping to Austin TX. Today I got phone call from Austin notarization is wrong. I went to same store and they told me they can't help me and I need go to different store 8 miles away. I spend 30 minutes on phone calls and nobody from ups can help me. They told me I need do it with store where they don't want do it. It is too stupid for me.
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#1539446 Review #1539446 is a subjective opinion of poster.
Cons
  • Last time i used ups
Reason of review
Poor customer service
Loss
$150
1.1
Details
“Disposable, Irrelevant Customers” UPS VS. Wilsons We seem to be living in the times where Big Business doesn’t care about the customers; if they lose one, then there are thousands more. Then to add to this mantra is the new wave of entitled employees’ who feel the...
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#1536125 Review #1536125 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Problem with delivery
1.0
Details
For the past year "Brown" has been a bunch of "Screw UPS" when it comes to delivering my packages. Last year I moved to a new town about 100 miles East of my old town. Since that time whenever I order anything, the seller hands my merchandise to "Screw UPS" who...
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#1530339 Review #1530339 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$40
Preferred solution
Deliver product or service ordered

Contact UPS Customer Service

Mailing Address:
UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta, Georgia 30328
United States
Phone:
(800) 742-5877
All UPS Contacts

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Fedex
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UPS drivers are stealing packages and UPS does not care to investigate or to hear your concerns.

1.4
Details
Payback Time :) This has gone on for way too long.
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Review
#1489797 Review #1489797 is a subjective opinion of poster.
Cons
  • Drivers stealing packages
Reason of review
Problem with delivery
Loss
$700
Preferred solution
Let the company propose a solution