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sent a package on tuesday going from Edmonton to Armstrong Bc 8 hour drive..told it would be there wedneday, then i get an update has been a problem,, fine will arrive thursday,,, thursday morning get a message will be there friday..

so it takes 3 days for priority serivce to send something 8 hours a way.. then you talk to customer service and they have no idea when it can be delivered . Terrible company... sad thing is Costco uses them to ship parcels..

so guess i will not use buy online from Costco again....Never again will use them Pony express would have been quicker

Sad thing is they call themselves a courier company ...

This reviewer shared experience about problem with delivery and wants this business to have the product delivered. The author is overall dissatisfied with Ups. The most disappointing about ups delivery service from Ups was it has been 4 days and package has not been delivered, service and poor service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Anonymous
#1171736

They don't care about you.Your a receiver, they only deal with the shipper.

Which in this day and age of Internet online shopping isn't making much sense. Once you pay Costco or Amazon or whoever for shipping, I'm sorry to say it's already too late. They got you and there is nothing you can do about it. Also forget the 800 number.

Track down a driver and ask them for the number for the local center.Most drivers are sympathetic to customers, it's just their hands are tied and they live in perpetual fear of losing their job.

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