Edmonton, Alberta
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1 comment

sent a package on tuesday going from Edmonton to Armstrong Bc 8 hour drive.. told it would be there wedneday, then i get an update has been a problem,, fine will arrive thursday,,, thursday morning get a message will be there friday..

so it takes 3 days for priority serivce to send something 8 hours a way.. then you talk to customer service and they have no idea when it can be delivered . Terrible company... sad thing is Costco uses them to ship parcels..

so guess i will not use buy online from Costco again.... Never again will use them Pony express would have been quicker

Sad thing is they call themselves a courier company ...

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

UPS Cons: It has been 4 days and package has not been delivered, Service, Poor service.

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They don't care about you. Your a receiver, they only deal with the shipper.

Which in this day and age of Internet online shopping isn't making much sense. Once you pay Costco or Amazon or whoever for shipping, I'm sorry to say it's already too late. They got you and there is nothing you can do about it. Also forget the 800 number.

Track down a driver and ask them for the number for the local center. Most drivers are sympathetic to customers, it's just their hands are tied and they live in perpetual fear of losing their job.