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phoned to arrange pick up 6 days prior..waited in all day,phoned several times last call was at 7 in the evening to say will still be with you..time 7.30..never arrived phoned 9.15 next day,was told depo will ring me within the hour..NO..phoned again now 11.45 still waiting for the manager to ring me back.still heard nothing..TERRIBLE SERVICE..parcel has a prepaid label on it,just hoping the parcel arrives in time to the store for my refund.Would never use these again,and will be letting the store know how bad there service is.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of very poor and failed pick up. Please immediately contact the author of this review to discuss poor customer service of ups pickup service. Ups needs to read this review and look into the issue (if any) according to poster's claims.

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