For two consecutive times UPS has goofed up my scheduled delivery from Oakland California to Scottsdale AZ. Their tracking information states that even though the most recent package arrived in PHX at about 1AM on Friday morning, the package sat there w/out being sent to the Tempe delivery center until almost 24 hrs later.
They then refuse to deliver until sometime next week. The excuse given both times was train derailments (even though the pkg did not go via rail). Tempe is about 5 minutes from Phx! The US postal service is now more reliable than UPS.
I pleaded with them to get it on a Saturday truck, but they refused. UPS has become a very unreliable place for consumers.
Product or Service Mentioned: Ups Delivery Service.
Monetary Loss: $18.