Ups driver refused to deliver my baby crib to my apartment,with excuse that he is only one man and left the ripped package on the steps halfway to the apartment. As soon as he closed the door with a major attitude the crib slipped down the steps and collided into the front door,blocking the entrance.
At 37 weeks pregnant,I am stuck inside the house,not able to move the crib or even see in what condition it is. "Amazing customer service"!
I have never ever complained about anything before,but this human being (politely addressing to the driver) has crossed every line. Will pursue this matter as far as I have to.