Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

I dropped off a box at my local UPS facility on 6/4/18 to be delivered to a repair facility in Texas. Tracking said it would get there on 6/8/18.

It did not

I have called, emailed, twitter private messaged them at least a dozen times, each time was apologized to, promised a return call (never got one) was told "it was being investigated" someone would get back to me, and yet the package is still not delivered over a month later.

Each time I talk to customer service, I get the same lies and run around, but no results. I have paid the invoice and at this point am at the end of my rope.

I cannot speak to ANYONE who is competent enough to give me answers or results. Pathetic operation.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $1500.

Preferred solution: Let the company propose a solution.

I didn't like: Packages do not get delivered according to protocol.

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