I am waiting for a package that was shipped UPS Sure Post, my package was supposed to be delivered on Sept. 18th.
I followed the tracking information online, the package went from Ohio to Indiana to Illinois, on track to be delivered to my local Wisconsin post office on time. The next thing I see is that my package is now in Portland, Oregon, not to be delivered until Sept. 25th. I emailed UPS customer service and got a *** reply that the local post office is responsible for delivery.
Obviously my post office never got the package. I called UPS and was told that they didn't have any way of locating the package to get it to me sooner.
Totally not acceptable!!
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.
I didn't like: Unhelpful customer service, Fake excuses, Delivery lies.