packages undelivered for 3 days now. Each day a customer service reasured us they will be delivered.
Each day given a different lie as to why they were not delivered.first a truck broke down. Second day forgot to put on truck. 3rd day lock in storage tank no one can get to. UPS is a horrible company that has no customer service is clearly run by the wrong people.
Something needs to change. Luck for you the payment is already made. I will try to only work with fed ex from now on. You continue to run your business the way you are now and you will continue to loss customers.
People pay good amounts of money for no reason.
Thank you for ruining our weekend and wasting our time. Shame on you all.