I ordered a package from macys earlier this week. I ordered the shirt I need to wear for Easter.
I was under the impression that I was receiving this before Easter. I recently got an email stating I am receiving my package on Monday, clearly after Easter. I proceeded to chat with a UPS representative.he told me there was nothing he could do and refused to help me. I asked if I could pay an additional fee to receive the package before Easter.
He told me that they do not do that. Obviously I am frustrated and annoyed; the company is unacceptable and so annoying...way to have great customer service.
I am never using UPS ever again; rude and inconsiderate. My live representative's name was Jose D and his pin is NPT5JXD.