UPS - Taking credit card payment for ridiculous brokerage fees and then sending it to collections. RMS
UPS is a Horrible company, will never use their service again. Delivered my order from Amazon.ca valued at $90.00 and charged $22.78 additional duty and brokerage fees.
The UPS driver holds your package for ransom at the door as they take your credit card and process it for payment of the fees, before they release your goods to you. Three months later a company called North American Receivable Management Services sends you a letter and tells you that you are in collections. After calling them you find out that for some unknown reason UPS did not process your credit card (something about wifi) and this from one of the most ignorant people I have ever encountered.
I will never ever use UPS and will refuse delivery from them if they ever show up at my door again. Everyone should be fore warned about UPS and their sidekick RMS somehow the whole process seems shady and one that I will ensure never to use again.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with UPS. The most disappointing about ups delivery service at UPS was way in which i have been dealt with Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about UPS.
Check out the best and the worst companies in Transportation and Logistics category for more informed decision or compare UPS to other companies on our site.