UPS Customer Service
We would like to know how does a package become stolen from a C-TPAT secured warehouse!!!
UPS is fully C-TPAT secured with the US government, those that don't understand about the C-TPAT PROGRAMS please google it.
UPS continues to create delays in refunding our supplier in china the money owed for the package they lost in CANADA at their sorting center in LACHINE.
We would like to inform others who plan to ship with UPS to rethink, they policies for REFUNDING for their stolen shipments is a nightmare, and creates headaches for our clients.
They continue to avoid emails from our chinese supplier, so our chinese suppiler asked us to contact UPS CANADA, so we did but we continue to get the run around with them... they inform us that we can not obtain information since we are not the suppiler. lol
Even though we are the importer who gave UPS the contract to ship our GOODS we import from china.
So if anyone out there is planning on shipping with UPS, dont waste your time, when ur package becomes lost. They are not able to track it, and it will be more then a month before anything is done.
They can't even located a package after it has been missing 20 minutes after the last scan!!!!!!!!!
These are inside jobs.