Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Featured Not resolved
1 comment

We had an EMPTY box delivered today by UPS. The box had a center cardboard pull strip built into the box to open the box but the thief pried the side flap open on the box.

Someone must have reached into the box from the side and removed the contents, 2 pairs of wireless charging Apple Airpods. My kids will not have a Christmas gift now. We got the box off of our porch right after it was delivered so it happened sometime between the shipping and the delivery. My packing slip was stolen as well - the box was put on my porch completely EMPTY.

There must be some sort of identifier on the box as to what is inside because we had other deliveries and none were tampered with. Only the expensive electronics. The box was definitely much larger than it needed to be so the size was not a tip off as to the contents.

The seller told me to contact UPS and UPS says to contact the seller. Regardless I am out almost $400 and my children will not have a gift for Christmas.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $360.

Preferred solution: Deliver product or service ordered.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

You should have bought the extra insurance for items over $100.

UPS Reviews

  1. 1290 reviews
  2. 325 reviews
  3. 124 reviews
  4. 36 reviews
  5. 29 reviews
UPS reviews