Ups Dallas, TexasComplaints and Reviews

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1.4 Based on 1009 reviews
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  • Customers like
    • Tracking tool 21
    • Awful 5
    • Tracking our packages 5
  • Customers don't like
    • Poor customer service 141
    • Delivery 125
    • Unethical business practices 68
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UPS always lies and says something about adverse weather or they can't find the address which is bs I always try to avoid purchasing from a company that uses UPS. I have a package now that was scheduled for delivery tomorrow and sure enough they say because of adverse weather it will be monday . Fed up will never use them again.

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  • From mobile
  • Jul 06, 2016
  • #877511

This is the absolute worst delivery company in the world. My delivery had been rescheduled twice worth no explanation! I hate this company

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  • From mobile
  • Dec 12, 2015
  • #749947

They have been having our pkg out for delivery a full week. They say that they run out off time because we live at the end of their route. We asked to pick it up at the will call but when we went no one would answer the door. This co. Is a very poor example for any kind of customer service. Will use Fed X or USPS from now on.

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  • From mobile
  • Nov 22, 2015
  • #738753

They say "In transit" two days later they take that history away and leaved pick up scan. Most likely will be late ups sucks and should be shut down

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I am currently at the UPS pick up as a result of receiving a My UPS Choice alert stating my package is ready to pick up. We'll it's not and two clerks are *** bound blaming everything other than trying to locate mine and two other customers packages. These people have no idea what customer service nor does UPS. Your My Choice needs alot of work but so do the attitudes of the "customer service" employees. Rediculous. Read more

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I ordered an item online on Aug. 3, 2015. I paid extra for 2 day delivery. Have no idea if item was delivered on time because UPS delivered it to the wrong address. Was suppose to receive it by Aug. 6th. Got it Aug. 10th only because the people who received the package were honest and nice enough to bring it to my address today. They did not speak English so I could not find out when and where the package was dropped off. My address is... Read more

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  • From mobile
  • Aug 05, 2015
  • #678044

My guy's too tired from 10-14 hour shifts. Cant even get the sexual package that i ordered...

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For the record, I live in Dallas, TX, not Prairieville, LA. How did that happen? This is in regards to my "undeliverable address. Read more

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I ordered an item online and paid for expedited shipping. The seller used UPS as the shipper. In less than 24 hours the package went from Seattle, WA, to Portland, OR, to Spokane, WA, to Dallas/Ft. Worth airport. It "died" there, because of "inclement weather" - we had overnight snow Wednesday, most of which melted by Thursday afternoon, and ALL GONE by lunchtime yesterday (Friday). It is now almost noon on Saturday, and after sitting on hold... Read more

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Are you OK now?Know dam one wants to go up 3 nor 5 flight's of stair's OK.I do not care if you do call yourself meeting these people.Sure they get paid right but Dam let's be reasonable.The people are on a schedule OK.I do not care how many flight's you go up OK.These people should not have to kill their self trying to deliver to your *** OK,Or anyone else as a matter of fact.Come on now.I am so sure you know the date that your package will be... Read more

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