State: Ohio City: Columbus Clear all filters (15 of 4774 reviews match)
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I don't think that UPS should be the one who decides on what packages require a signature. I had ordered some perishable items via 2-day Air. UPS decided that they wanted a signature in order to leave the package. Because this was a Friday, the next scheduled...
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4.3
I liked
  • Tracking tool
I didn't like
  • Requiring signature
#723619
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Stopped at a UPS store on a Thursday (3PM) and dropped a package to be mailed to India with diabetic medications (insulin) for my mom who is visiting India. I was told that the package would be in India on Saturday with delivery on Monday. I paid $172 for shipping it....
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I didn't like
  • Unethical business practices
  • Delivery
  • Poor customer service
#619220
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According to the online tracking information, our three packages arrived in our city on Thursday, Feb. 6. They were scanned, and on Friday, Feb. 7, they showed online as "out for delivery." They never arrived, and the online info was changed late in the afternoon to...
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Anonymous
Anonymous

"Many roads in our area are snow-covered, but ours has been clear since Wednesday, so we should be easily accessed."And how many roads are there between your house and the UPS...

#474839
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Late Delivery Review

Ups
#534495
Well.. It looks like lately ups is delivering late. I had 2 packages to be delivery today sept. 15. 2014. But now it said it will be for tomorrow. No more ups !!
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My package was supposed to arrive today that was very important but nothing came due to weather but you know what UPS? I saw UPS delivery people out delivering today. Seriously really pissed off. This is the 3rd thing in a row in the past year. My skateboard that...
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#468329
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Very angry with UPS right now. Ordered a Christmas present from Amazon for a friend I see once a year. Paid extra for 2-day shipping. Was told it would arrive by 8 pm 12/19 (last night). Tracked the package -- at that time, it was in Louisville, KY. No problem -- this...
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Anonymous
Anonymous

Maybe your compaly shouldn't promise things it can't deliver.

Anonymous
Anonymous

Or don't wait till a week before Christmas to order something. It's the same date every year. "Poor planning on your part does not constitute an emergency on my part."

#465352
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I feel like UPS hires any one now a days, these people don't know how to *** find houses. I live in a house there is no gates and obviously not an apartment. These dumb *** went to some *** apartment complex went to the front desk and said here this is for who ever...
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Anonymous
anonymous

I bet your boyfriend would be really proud of some of the language you implied in your complaint.

#462131
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Driver not doing his job. Tells boss he tried to deliver a package that I paid $100 to deliver, TWICE and no one home. Sorry pal, we were home both times. He NEVER came to the door. Customer service says, "OH MY, That's the driver's fault.". "Too bad customer, you...
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#412740
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I ordered a mattress from Amazon. The first attempt at delivery UPS told me to sign the paper they left on the door with instructions on where to leave it. which I did. (side door, etc) The second day they came back and left a note and said that now the package...
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#384698
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If you need to contact anyone at ups, use the first initial of the first name and the last name @ups.com Here is a link to the management team: http://www.ups.com/pressroom/us/bios/bios_index I insured a package for $5000. Ups paid only $1000 because the package was...
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Anonymous
Shop7731

Update: UPS agreed to pay the claim.

Anonymous
hey m0r0n

here\'s the thing, if you had paid the ups store to ship your item, you would have been covered, assuming your item was broken and packed properly OR lost in transit. instead,...

#322780
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ups driver truck#151174 blocked three handicap parking spots. when told about it he said tuff sh--.i'm union and there is nothing you can do. park in a spot like that again and we'll see. if this is the way ups and the teamsters feel about our handicapped and disabled...
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#294914
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