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I had two email notifications from UPS for separate days for the same shipment. I stayed in all day twice at considerable inconvenience but did not get the package.

On the first day, no one turned up. On the second day a UPS van actually pulled up outside my house. I went and stood near it but no one got out. After a minute or two the van just drove off. No one had alighted. I presume that the driver was not bothering to deliver and the wait outside my house was intended to create a plausible entry in a tracking system.

I shall be asking suppliers to use other carriers where possible

Reason of review: Problem with delivery.

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