I have always been an avid UPS supporter; they generally come through with no problems. Boy, have I changed my mind!
I shipped a package in a wooden box secured with duct tape all the way around the package several times! I had a bad feeling about shipping it anyway and lo and behold, the package didn't get delivered on the day it was supposed to. The next day I tracked the package only to find out that the package had been missed and would be delivered the next day. Oh but wait!
Later that same night, they update the status to empty package discarded, contents lost!!!! Are you joking me? I WANT MY STUFF BACK!! This is just unacceptable and everytime I have an opportunity to tell someone else about what has happened, I plan to do so!!
This would never happen at the hub in Louisville, KY!
Monetary Loss: $500.