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Amazon's "guaranteed arrival date" was Dec. 18th. When it did not arrive by the 20th I tracked the package again, they said it was delayed 1-2 days. I've tracked it every day since. On the 24th it finally made it to Fort Worth, TX, only 35 miles from my address. Which gave me false hope that it would make it by Christmas, or even the day after. It is now 2 P.M. on Dec. 27th, I've yet to receive it. I can imagine that Amazon changes the wording "guaranteed arrival date" in the future. If not the carrier service all together. I can understand a couple days late delivery due to bad weather; but this is ridiculous. I am PISSED!!!

Review about: Ups Delivery Service.

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Auburn, Massachusetts, United States #764636

yeah as the original commented said call Amazon and get the extra shipping charges refunded. if you weren't charged extra but just normal even for the guaranteed ask for that at least refunded as you have yet to receive your package.

Chapel Hill, North Carolina, United States #764617

Call Amazon.They will refund any extra shipping you paid, plus they need to know how their packages are being handled.

BTW, UPS made a corporate decision this year to NOT hire extra seasonal help.

Good call UPS.:roll :roll

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