"I am so annoyed with UPS - they come once to deliver a package but they mark "2nd attempt", since they did not leave a notice the first time - they are a very DISHONEST company. Will inform the supplier not to use UPS for shipping - or will not order from this online site again.
This has happened about 4 times now.
Then they charge a brokerage fee - which when contacting the supplier, they didn't know this would be charged over and above all the fees they already charge. Very disappointed - will avoid any future mailings through this company.
Reason of review: Poor customer service.
Preferred solution: At best honesty about the delivery - don't say it was your second attempt when it wasn't. Have experienced this 4 times now. Won't make any future purchases from any site that uses UPS for delivery - will also notify the supplier..