I have had a few encounters with UPS that have left a sour taste in my mouth. Currently I am sitting at my local facility waiting to get my will call package, which apparently was not taken off the delivery truck, even though it was requested it be ready for me to pick up yesterday.
The lady told me that she has to look for it. I have been here for 30 mins. Last time I put something on will call, I waited for over an hour. Looks like it will be the same today.
What is the point of asking to have it ready for pick up if it is not?? Honestly. And their phone customer service is just as bad, if not worse. I am furious.
Whenever possible, I will try too avoid them.
Product or Service Mentioned: Ups Delivery Service.