I ordered a Samsung HDTV via Amazon. When the truck arrived, I looked inside, and noted that the (large) box, clearly marked "This Side Up", was upside down.
There were two large holes in the box, apparently from shipping damage. When the driver took it off the truck, the box contents sound dreadful; rattling and loose. The driver said, "You better open it" and I did. Luckily, I could see no damage to the interior box that contained the TV.
As a precaution, I wrote to UPS about the problem thinking that the TV might not work. I received no response from this contact. I later contacted them again received a response saying that a rep.
would call me regarding the issue. I've never heard from anyone.