Not resolved

I have been using UPS for a while now but I think I have to change to another service. They have lost 4 of my packages and in the last 6 months and don't really care.

They say they will try and trace it but sometimes they never find it? I don't understand. I will ship it 2nd day air. Its not like im shipping ground.

Im paying for a premium service. How could they not know where the packages are with all their technology it gets scanned all the time.It seems like the company is going down hill.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

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