Seattle Ups substitute drivers have never delivered to my apartment complex in the past 8 years now.
Update by user May 12, 2011
4455 7th Ave S
Seattle, Washington 98108
I hope this is the right address..it\'s hard to find the address for the hub your talking about...one more thing:
If you go online and enter this complaint you will see I\'m not the only one saying the same thing!
Original review posted by user May 06, 2011
I'm speaking on behalf of 300 people who live in my apartment complex in Seattle. My apartment manager and I have talked to and posted letters to all residents asking them to write a complaint to UPS about packages that are not being delivered due to substitute drivers skipping their delivery to my complex based on it's location, parking, and over the confusion of how to enter my complex. They instead fake a delivery attempt and skip our complex. We have been trying to relay this problem to, the Seattle UPS Store #4884, 1700 7th Avenue #116 Seattle, WA 98101(206)624-1550,
that delivers to us and they are ignoring our complaints. I was basically told tough and given excuses about substitute drivers not having experience. We as customers should not expect to have to just be victimized by UPS's inability to do it's job right. It is not our fault that it's training of substitute drivers is inadequate. We have lost, stolen and undelivered packages on a constant basis, which has prompted some residents to move out of our complex! UPS will do nothing to address this problem!
UPS needs to address this problem and do something about it instead of passing the buck and giving us the run around. If this matter isn't addressed, we will take our letters and send them to your corporate headquarters!