Not resolved
1.5
Details
Customer service
Product or Service Quality
0 comments

I called to complain about how fast the driver drives on our cul-de-sac and whoever returned my call was the most obnoxious person I've ever talked with. He insisted I must have heard a propane truck - it couldn't have been their truck speeding down our street. There are large trees on our street that I child could be behind and enter the street unexpectedly. It is very dangerous for anyone to drive over 25 mph. I can't believe how nasty the UPS people were in regard to my concern.

I was assured that the problem would be taken seriously and that someone else would call but no one has. I think this is a very poorly run company. I realize the drivers are under pressure to meet a schedule, but not potentially at the cost of someone's life.

I will call the police next time it happens.

Reason of review: Dangerous driving habits.

Preferred solution: Make the drivers slow down on residential streets.

I didn't like: Way in which i have been dealt with.

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