Just called UPS to report 2 attempts by their delivery driver, attempts which were NEVER made since someone was home the entire time! This happens quite often as a friend of mine who worked for UPS previously, said that many times drivers will rush thru areas and many or may not leave notices, but they do it quickly and close out the deliveries as "party not available" so they can meet at the local pub where they park their trucks in the rear of the building, especially on Friday afternoons.

The customer service / tracking number representative I spoke with, named Max, was rude and hung up on me! This is not the first time this has happened as their reps show little concern for the customer's problems.

UPS' poor service, both in deliveries and customer service, is the reason why their business continues to decline! One day, they will be out of business!!!

Product or Service Mentioned: Ups Delivery Service.

Company wrote 0 public responses to the review from Sep 23, 2011.
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