Started early in the morning to correct a situation where a shipper erroneously marked "adult signature required". I asked the UPS delivery guy at my work if he could intervene.

He did, assuring me that the product that was on schedule to be delivered did not require an adult signature. WRONG! My son answered the door and at at 16 could not sign for the merchandise. He had a note from me saying it was ok but the driver did not let him sign.

He then would not agree to meet me to pick it up from the truck. I will now have to take time from work to go by their distribution center which is not convenient. Horrible mess . .

. I always avoid UPS when possible.

Company wrote 0 public responses to the review from Aug 30, 2012.
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