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I really wish we can choose which shipper to pick when we order something online. I would never pick UPS, period! They have some careless delivery people, so many times, I’m home yet they never knock the door for delivery, so lazy. They just leave the package outside...
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1.9
#1274988
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PAID BROKERAGE FEE ONLINE AFTER HAVING TO SIGN UP FOR ACCOUNT. WEB SITE IS EXCREMENTAL AND DIFFICULT TO NAVIGATE. LEFT INSTRUCTIONS ON APP TO LEAVE AT FRONT DOOR. NEXT DAY RECEIVED THE INFAMOUS "SORRY WE MISSED YOU" NOTICE. CALLED UPS, ON HOLD 15 MINUTES, EXPLAIN...
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#1274679
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I ordered from old navy and never received my order. I noticed a ups slip scotch taped to the outside of my neighborhood association gate on the outside. After several days I went to see who it belonged to and realized it was my package. The notice sat there during...
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#1273396
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Every time Ups delivers my package and I have to call and complain I get made to feel like its my fault their drivers can't read. Seriously, my neighbor down the hill from me told me today he gets packages from all over the neighborhood left on his porch or thrown in...
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1.0
I didn't like
  • Package being left at the neighbors
  • Thoroughly unpleasant
#1273102
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Their lazy drivers would rather dump all of the packages from one neighborhood at the nearest Access Point, rather than go door-to-door, and go upstairs in NYC apartment buildings. If they arrive after the Access Point has closed for the day, they simply take every...
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2.7
#1273068
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Ups - They lost a second day air package of 150 bagels for militar

They lost a package of 150 bagels sent 2nd day air for a military breakfast. Customer service was useless and could care less. They refused to call queens facility where it was last scanned. Nice to treat our active servicemen this way. I will make sure all over twitter
1.0
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Additional Services
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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#1272795
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Ups - Slowest a package that was paid for second day air and was t

Slowest a package that was paid for second day air and was totally useless and helping me
1.0
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1272770
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Ups suck

The drivers always make excuses why they can't deliver my packages to my house
#1272109
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A package was shipped from Nashville Tn to Atlanta and paid overnight delivery, 4 days still no package. Tracking wasn’t updated so one couldn’t track. Sender tried to pick up in TN but they wouldn’t give. A week prior the incompetent driver dropped a different package...
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1.0
#1271917
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I live in third floor and they always deliver my package at the lobby, they dont care to come to my front door or call my phone number in other to connect my package. My four packages has dippeared and lost due to their laziness. This is terible. Ups post men are most...
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1.0
#1271813
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