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1.0
Details
I sent a package from Florida to Ontario, Canada. On UPS website I put in the dimensions and the cost came out to $24.95. When I went to ship it I was told it would be $49.95. Since I was about to go on a Cruise I had no choice to look around and send it with UPS. It...
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Review
#1656721 Review #1656721 is a subjective opinion of poster.
Cons
  • Incompatant emplyees at all levels
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Very Poor Ups Customer Service
1.0
Details
Had a package shipped to my via UPS 3 Day Select service from NJ to NY. Now this is normally next day service with UPS Ground service. But because it was shipped via 3DS, UPS is holding it for an extra day (until Wednesday) because I have a different package scheduled...
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Review
#1655949 Review #1655949 is a subjective opinion of poster.
Cons
  • Delayed delivery
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
1.0
Details
UPS was supposed to deliver a package 7 days ago to me. They never came - never knocked on the door - I was home the whole week - they said they couldn't deliver it - so they tried again this time they said they didn't have the apt number but they did - the apt number...
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Review
#1655300 Review #1655300 is a subjective opinion of poster.
Cons
  • Statements not true
  • Disaster
  • Dont knock on doors to deliver package
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Not Delivered Order

UPS in Dallas, Texas - Lied about attempted deliery.2

Update by user Oct 13

Resolved following day with regular driver making excuses for substitute one.

Original review posted by user Sep 13

Just adding additional lies by others at PS. Just spoke to a rep named "Levy" who, after I went through the entire issue with, she said package would be here by noon (at the time, 45 minutes away). She went on to say a supervisor would call me back (where did I hear that before) and proceeded recite a phone number I never heard of. Looked it up and out of respect for the person whose number it is I will not recite it except to say I live in Dallas and this phone number was registered to a woman in Atlanta, What the *** is wrong with UPS? Wtf
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Review
#1652892 Review #1652892 is a subjective opinion of poster.
1.0
Details
I waited home all afternoon for package to be delivered yesterday. At 7:15PM I saw truck pull in front of my (4 car) carport. Driver then got out with 2 large boxes and walked to another condo, came back to the truck and drove away. When I went into the UPS site right...
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1 comment
Anonymous
#1747160

If you saw them go to your neighbors house, why didn't you go out to make sure they had the right address? If they delivered to the wrong address it would still show up as tried to deliver.

Such a simple solution but your obviously lazy *** decided to watch out the window instead. Sigh.

Review
#1652861 Review #1652861 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Every time I order something shipped by ups the package never gets delivered without a call to ups it’s ridicoulous the driver leaves a note attempted delivery when I was here all day complete bs. He

1.0
Details
Every single time I will never order from another company if ups is the shipping option customer service people don’t have English speaking skills this is America suppose to be an American company!!!!! Never again poor poor poor!!!!
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Review
#1652655 Review #1652655 is a subjective opinion of poster.
Pros
  • Dint take any effort to redeliver
Cons
  • Ups at all
  • Dealing with ups its disgusting
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • worst company ever

UPS in Mesa, Arizona - Horrible Service

1.0
Details
I ordered a gift for my husband. Their website says its suppose to be delivered today by end of day. Guess what, now the rep says its lost in transit. 3 weeks ago they delivered my order to a completely different address. I hope no one is continuing to use UPS and the horrible service.
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Review
#1652526 Review #1652526 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Deliver product or service ordered

UPS - Showed product to be delivered at home Depot

1.8
Details
Once again UPS never fails. At 3.57 pm it showed Home Depot receiving closed. Really.Tracking said business closed. Lets tell the truth, UPS drivers are either lazy or just don't give a crap. Personally I would never ship UPS. They take way to long to deliver. I perfer FedX
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Review
#1652412 Review #1652412 is a subjective opinion of poster.
Product

UPS in North Las Vegas, Nevada - Failed Delivery Service

1.0
Details
UPS Delivery Service is becoming worse with every passing day! They don't leave packages at secure complex residences. I dread it when online companies use UPS. I had two recent deliveries "Return to Sender" because I was told by a foreign speaking Customer Service Rep. that my package would be left at a Staging Location many miles from my residence. I believe UPS will become bankrupt with terrible service of lost, damaged and undelivered packages. I refuse to use UPS period!
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Review
#1651061 Review #1651061 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS in Salaberry-De-Valleyfield, Quebec - Can't find address

1.0
Details
I buy online all the time. Never have any issues whatsoever with numerous shippers until of course UPS. Two packages in two weeks. Can't find my place. Look a little harder!!! How do they stay in business???
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Review
#1649766 Review #1649766 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered