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Package not delivered. Still waiting, getting the run around from customer service, "was put on wrong truck", "went to wrong address" "nobody home" even though delivery to my place of work and they were open at the time driver said he "attempted delivery". Spent hours...
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Company wrote 0 private or public responses to the review from Nov 28.
1.0
I didn't like
  • Customer service response
#1409902
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Ups - Mailbox ran over and taken.

UPS ran over mailbox and took it apparently. Wouldn't admit it. I won't be doing business with anyone that uses them. Horrible company.
Company wrote 0 public responses to the review from Nov 27.
#1409402
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Ups - Leaving my packages by busy rd where anyone can take

Ups - Leaving my packages by busy rd where anyone can take
This is the 3rd time my package has been left by a very busy rd and on the email stating it was delivered says was delivered to front door where there leaving packages no where even close to my home let alone my front door today was left in pouring rain everything soaked and rund want my money back from ups since it’s the drivers fault
Company wrote 0 private or public responses to the review from Nov 24.
#1407024
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I am enrolled in the Pfizer Patient Assistance Program. I take Lyrica for extreme nerve pain. Pfizer shipped this month's refill out and I was scheduled to receive it on Wednesday, 11/21. UPS has a real time map in which a customer can track the process of the truck....
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Company wrote 0 private or public responses to the review from Nov 24.
1.0
I didn't like
  • Subpar delivery and confusing website
#1406714
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I was trying to get a package that needed a signature held at a local UPS location. After NOT returning the call -back promised, you had the nerve to dump it at a remote location, and when I requested it be left somewhere closer to my home, you wanted to charge me a...
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Company wrote 0 private or public responses to the review from Nov 21.
1.0
#1405417
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Ordered food for my son's birthday celebration from Omaha Steaks. Paid extra to have it sent on a Saturday. UPS did not deliver it on Saturday, was told they, "could not find it", but they were sure it was, "on one of their trucks". They told us it would be delivered...
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Company wrote 0 private or public responses to the review from Nov 20.
2.1
I didn't like
  • Loss of my package
  • Loss of package
#1404802
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Expected delivery date was nov. 14 2018 & didn’t receive it till the 16th. First off this is the second package they messed up on. The first one was about a couple of weeks ago. I shipped it by express to receive it quickly instead of using the striking postal service....
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Company wrote 0 private or public responses to the review from Nov 18.
1.0
#1403131
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My packaged was supposed to be delivered on 15/11/2018 but there was no sign of it and I called up UPS Singapore Customer Service at 2100, only to be told package has not been cleared by Customs. They were supposed to call me and provide an update on 16/11/2018 1000....
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Company wrote 0 private or public responses to the review from Nov 15.
1.0
I didn't like
  • Poor delivery practices
#1401426
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Package sent to the wrong place; not dropped off at all?; returned to sender? And many other issues not the fault of the sender or the customer. Guess what....there is no complaint procedure. If you work there, you are not held accountable for nothing! NOTHING! You can...
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Company wrote 0 private or public responses to the review from Nov 14.
Anonymous
Ups drivers

The training video said fuch the customer that's why. That's the beauty of the system. Drop kick packages, steal them or just throw them out in the Ditch. From all the ups dri...

1.0
#1400463
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Despite instructions to deliver to a "side entrance" driver ignored instructions. Driver stated delivered to "front" yet no package in business up front! No way to contact driver by UPS so there is nothing for me to do except wait till tomorrow and hope that the "gift"...
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Company wrote 0 public responses to the review from Nov 13.
#1399856
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