UPS Reviews

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package delivery service customer service customer driver packages door home address
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I need a package in route stopped

I need a package in route stopped n returned back to me it was a expensive gift for my girlfriend that I just found out she cheated on me so I want the package returned back to me I dont care what it costs

User's recommendation: Stay single.

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ID
#3178011 Review #3178011 is a subjective opinion of poster.
Location
York Township, Pennsylvania
Preferred solution
I just want my package that’s it n Iam sorry but please I need this done

Package was delivered but it was emptied

I was sitting in my driveway when UPS driver pulled up I then pulled into my garage walked out picked up a large envelope that was open and emptied, unfortunately the driver had already pulled away. The package wasn't even sealed. I was under the impression that being a prime customer meant that my deliveries will be made by Amazon or prime drivers. I haven't had the best of luck with UPS, I have literally had to track down my own packages on other peoples porches, or they were damaged. I am not a fan!!

User's recommendation: I love Amazon!

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ID
#2760165 Review #2760165 is a subjective opinion of poster.
Location
Lees Summit, Missouri

Pkgs delivered to wrong house

Im not pissed off and quit thinking I am. Two packages from different companies were delivered together to my next door neighbor. Just wanted to let you know. Never had an issue before, I like ups. I AM NOT PISSED OFF

User's recommendation: Make sure driver reads the labels.

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ID
#2539488 Review #2539488 is a subjective opinion of poster.
Location
San Lorenzo, California
New Reviewer

Commendation

I had return label sent to me.. I put it on the return merchandise but the pickup person could not scan it because no SKU (bar code) was on the label..He went overboard and fixed the problem manually somehow!!! all companies need employees like he!!! tracking no of my package so you can locate this diligent conscientious individual is 1ZR4110F291********

User's recommendation: GO WITH UPS.

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ID
#2431146 Review #2431146 is a subjective opinion of poster.
Preferred solution
UPS IS GREAT!!!

They said they came but they didn't leave package they was some one here.they usually leave them on porch.so if its possible for the future leave on the front porch.we no longer have a dog so its safe

Driver left 2notices we have bern homei marked it leave on porck and put in box like they ss.id.now paper is gone
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ID
#2407384 Review #2407384 is a subjective opinion of poster.
Location
Raleigh, North Carolina

Compliment

With all the negative comments about your company, I wanted to pass along a compliment about one of your drivers. He stopped to replace one of my stones around the front garden! I thought that was above the call! I wish I knew his name but he delivered a package at 4329 Newport av. 21211. Thank you!
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ID
#2365516 Review #2365516 is a subjective opinion of poster.
Location
Baltimore, Maryland
New Reviewer

My husband send for me a luggage and I have been paid alot of money but I don't get the luggage

My husband send for me a luggage from england to Kenya I haven't get that luggage and I have been paid alot of money
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ID
#2338552 Review #2338552 is a subjective opinion of poster.
Location
Jeddah, Makkah

Unprofessional

I was in the UPS store on Jackson Ave in Oxford, MS and had a bad experience. One of the workers, Randy Rankin, recognized me from a previous job he worked and sparked a conversation. He started bad mouthing the previous company and sharing misinformation with me. I felt it was rude and extremely unprofessional.

User's recommendation: bad customer service.

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ID
#2314452 Review #2314452 is a subjective opinion of poster.
Location
Memphis, Tennessee

Complaint with my package

It was annoying how the driver got confused with an apartment number when I don't live in a neighborhood with an apartment building, but the representatives I spoke to were really nice and made the process easier to go pick it up
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ID
#2243260 Review #2243260 is a subjective opinion of poster.
Location
Elmhurst, New York
Service
Ups Vehicle Driver

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Verified Reviewer
New Reviewer

Quality Shipping and Services

I ordered from a company using Ups Ground Services. The route driver of Farmingville Nazz provided excellent care to handling package. The quality that Ups brings to the table is impressive when is comes to professionalism and on time delivery. Best services out there
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ID
#2060707 Review #2060707 is a subjective opinion of poster.
Location
Centereach, New York

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Verified Reviewer
New Reviewer

Impressed

The reason for my review Ups service provider 75M on the east end NY A pro was Ups Expedited Services impressed me. Order arrived next day on time as promised. Always using Ups for SMB solutions. Contrary to the others well priced for services I put trust in Ups
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ID
#2045295 Review #2045295 is a subjective opinion of poster.
Pros
  • On time delivery
  • Convenience of the location
Cons
  • Excellent customer service

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Verified Reviewer
New Reviewer

Delivery Complaint

On Wednesday, May 6, 2020 at approximately 1pm, my package was delivered by throwing it over my front fence on the front hill lawn in front of my house when it was raining. Why didn't the person delivery it to my front door?

User's recommendation: Watch for your packages and make sure it is delivered properly.

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ID
#1909353 Review #1909353 is a subjective opinion of poster.
Service
Ups Delivery Service
Preferred solution
Apology

UPS or USPS

I live in Queens, NY and have been using UPS for 5-10 years and I have never ever had any problems with them. Their drivers are well-mannered and helpful. Sorry all of u are having so many problems with UPS.
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ID
#1795820 Review #1795820 is a subjective opinion of poster.
Location
Richmond Hill, New York

Never had a problem with them always here on time and very nice person

Nothing happen with UPS there been good to me so far they deliver here about 10 time so far always a nice person Like
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ID
#1792748 Review #1792748 is a subjective opinion of poster.
Location
Norton, New Brunswick
New Reviewer

Bad service

yes I have contacted them several times. It gets better then worse again. These people are leaving my packages out in the rain. Even out by the mailbox.Some I cannot even carry to my home This is terrible
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ID
#1450787 Review #1450787 is a subjective opinion of poster.
Service
Ups Delivery Service
Cons
  • Where they they leave my packages
Reason of review
Problem with delivery

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